TERMS AND CONDITIONS FOR BOOKING AND CANCELLATION
These terms and conditions are active only whether the booking is made via e-mail.
PAYMENT OF ADVANCES
When booking, the customer can choose to pay in advance by bank transfer or leave credit card as a guarantee. In case of bank transfer, the amount to be paid will be equal to 30% of the total booking. The balance will be paid upon arrival. In case of using the credit card nothing will be debited (the payment will take place upon arrival). In this case, the B&B check the validity of the card and also make a of the amount of 30% of the total reservation that will be removed after the check-in. The withdrawal will be made according to the cases of the following cancellation policy.
The reference date for the cancellation will be the one of the e-mail of the guest in which is contained the cancellation notification.
If the cancellation is made in the last 14 days before the check in or in case of no-show:
1) If the booking has been made by bank transfer, you will lose the deposit, or we will give you a credit-voucher with the same amount you sent us andyou could use it within one year.
2) If the booking has been made by credit card, the B&B will withdraw an amount equal to 30% of the total stay, or we will give you a credit-voucher with the same amount you sent us andyou could use it within one year.
If the cancellation is made earlier than 14 days before check in:
1) If the booking has been made by bank transfer, the owner of the accommodation will refund the customer for the amount he has paid, retaining for himself an amount of € 10.00 for administrative expenses.
2) If the booking has been made by credit card as guarantee, nothing will be withdrawn.
Early departures during your stay for any reason are not refundable.